How To Fix /SCA/DM_BOL_CON011 - Service class determination failed - result is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_BOL_CON -

• Message number: 011

• Message text: Service class determination failed - result is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_BOL_CON011 - Service class determination failed - result is not unique ?

  The SAP error message /SCA/DM_BOL_CON011 Service class determination failed - result is not unique typically occurs in the context of the SAP Business Object Layer (BOL) when the system is unable to determine a unique service class for a specific operation or request. This can happen due to multiple service classes being eligible for the same request, leading to ambiguity.
  Causes:
  
  Multiple Service Classes: There are multiple service classes defined for the same business object or operation, and the system cannot determine which one to use.
  Configuration Issues: Incorrect or incomplete configuration in the service class determination settings.
  Data Issues: Inconsistent or duplicate data entries that lead to multiple valid service classes being available for the same request.
  Custom Development: If there are custom implementations or enhancements, they might not be correctly handling the service class determination logic.
  
  Solutions:
  
  
  Review Service Class Configuration:
  
  Check the configuration of service classes in the relevant customizing settings (transaction codes like SPRO).
  Ensure that there is a clear and unique mapping for the business object or operation in question.
  
  
  
  Check for Duplicates:
  
  Look for duplicate entries in the service class definitions that might be causing the ambiguity.
  Remove or consolidate duplicate service classes if necessary.
  
  
  
  Debugging:
  
  Use transaction SE80 or SE37 to debug the BOL layer and see how the service class determination is being processed.
  Analyze the BOL model and the associated service classes to identify why multiple results are being returned.
  
  
  
  Custom Code Review:
  
  If there is custom code involved, review it to ensure that it correctly implements the logic for service class determination.
  Make sure that any custom logic does not inadvertently create ambiguity.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to service class determination for specific guidance on your version of SAP.
  
  
  
  SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance, especially if it is a production issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE80 (Object Navigator), and SE37 (Function Module).
  SAP Notes: Check for any SAP Notes that might address known issues or provide patches related to service class determination.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.