How To Fix /SCA/DM_AMPL020 - Product &1 does not exist at customer location &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_AMPL -

• Message number: 020

• Message text: Product &1 does not exist at customer location &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_AMPL020 - Product &1 does not exist at customer location &2 ?

  The SAP error message /SCA/DM_AMPL020 Product &1 does not exist at customer location &2 typically indicates that the system is unable to find the specified product (denoted by &1) at the specified customer location (denoted by &2). This error can occur in various scenarios, such as during data migration, master data management, or when trying to perform certain transactions related to the product and customer.
  Causes:
  
  Missing Master Data: The product may not be defined in the system for the specified customer location. This could be due to incomplete data migration or missing entries in the master data tables.
  Incorrect Customer Location: The customer location specified may not be valid or may not have been set up correctly in the system.
  Data Synchronization Issues: If the system relies on data from multiple sources, there may be synchronization issues leading to the product not being recognized at the customer location.
  Authorization Issues: The user may not have the necessary permissions to view or access the product at the specified location.
  
  Solutions:
  
  Check Master Data: Verify that the product exists in the system and is correctly set up for the specified customer location. You can do this by checking the relevant master data tables (e.g., material master, customer master).
  Create or Update Product Data: If the product does not exist for the customer location, you may need to create or update the necessary master data entries. This can involve creating a new product or assigning the existing product to the customer location.
  Validate Customer Location: Ensure that the customer location is valid and correctly configured in the system. Check for any typos or discrepancies in the location data.
  Review Data Migration Processes: If this error occurred during a data migration process, review the migration logs and processes to ensure that all necessary data was migrated correctly.
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the product and customer location data.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), XD03 (Display Customer), or SE16N (Data Browser) to check the relevant master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to master data management and product/customer setup for best practices and guidelines.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.