How To Fix /SCA/DM303 - Printing is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM -

• Message number: 303

• Message text: Printing is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM303 - Printing is not possible ?

  The SAP error message /SCA/DM303 Printing is not possible typically indicates an issue with the printing configuration or the print job itself in the SAP system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  Output Device Not Defined: The output device (printer) may not be defined in the SAP system or may be inactive.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the printer.
  User Authorization: The user may not have the necessary authorizations to print to the specified output device.
  Print Spooler Issues: The print spooler service may not be running or may have encountered an error.
  Incorrect Print Settings: The print settings (like format, page size, etc.) may not be compatible with the printer.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the printer is defined and active.
  
  
  
  Verify Output Device:
  
  Check if the output device is correctly assigned to the user or the job.
  Ensure that the output device is not set to "inactive."
  
  
  
  Test Printer Connectivity:
  
  Use the SP01 transaction to check the status of the print jobs and see if there are any errors.
  Test the printer outside of SAP to ensure it is functioning correctly.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Restart Print Spooler:
  
  If the print spooler service is not running, restart it. This can often resolve issues related to print jobs not being processed.
  
  
  
  Review Print Settings:
  
  Check the print settings in the print layout and ensure they are compatible with the printer being used.
  
  
  
  Check for Errors in the Job Log:
  
  Review the job log for any specific error messages that can provide more insight into the issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU01: User Maintenance
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printing errors.
  Documentation: Refer to SAP documentation for detailed information on configuring printers and troubleshooting printing issues.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.