How To Fix /SCA/DM055 - User &1 not represented by a unique business partner with Internet user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM -

• Message number: 055

• Message text: User &1 not represented by a unique business partner with Internet user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM055 - User &1 not represented by a unique business partner with Internet user ?

  The SAP error message /SCA/DM055 User &1 not represented by a unique business partner with Internet user typically occurs in the context of SAP systems that utilize the Business Partner (BP) concept, particularly when dealing with user management and authorizations in scenarios like SAP Customer Relationship Management (CRM) or SAP S/4HANA.
  Cause:
  This error indicates that the user specified (represented by &1) does not have a unique Business Partner (BP) associated with them that is marked as an Internet user. This can happen due to several reasons:
  
  The user does not have a corresponding Business Partner created in the system.
  There are multiple Business Partners associated with the user, leading to ambiguity.
  The Business Partner exists but is not set up as an Internet user.
  The user ID is incorrectly configured or does not match the Business Partner.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Configuration:
  
  Go to the Business Partner transaction (BP) in SAP.
  Search for the Business Partner associated with the user ID in question.
  Ensure that there is a unique Business Partner for the user.
  
  
  
  Verify Internet User Status:
  
  In the Business Partner details, check the role assignments.
  Ensure that the Business Partner has the role assigned that designates it as an Internet user (e.g., BUP003 for Internet Customer).
  
  
  
  User Mapping:
  
  Ensure that the user ID in question is correctly mapped to the Business Partner.
  You can check the user mapping in transaction SU01 (User Maintenance) and ensure that the user has the correct Business Partner assigned.
  
  
  
  Create or Update Business Partner:
  
  If the Business Partner does not exist, create a new one and assign the necessary roles.
  If there are multiple Business Partners, consolidate them if possible, or ensure that the correct one is marked as the Internet user.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the Business Partner data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Business Partner and user management for any specific configurations or updates that may be required.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  SU01: User Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  
  Roles and Authorizations:
  
  Ensure that the roles assigned to the Business Partner and the user are appropriate for the actions they need to perform.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  
  By following these steps, you should be able to resolve the error and ensure that the user is correctly represented by a unique Business Partner with the necessary Internet user status.