How To Fix /SCA/DM013 - Both Customer partner name and reference document number are required

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM -

• Message number: 013

• Message text: Both Customer partner name and reference document number are required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM013 - Both Customer partner name and reference document number are required ?

  The SAP error message /SCA/DM013: Both Customer partner name and reference document number are required typically occurs in the context of data management or document processing within SAP systems, particularly when dealing with customer-related transactions or documents.
  Cause:
  This error indicates that the system requires both the customer partner name and the reference document number to proceed with the operation you are attempting. The absence of either of these two pieces of information will trigger this error. This is often seen in scenarios such as:
  
  Creating or updating a document (like a sales order, invoice, etc.) where customer details are mandatory.
  Data migration or data upload processes where the required fields are not populated correctly.
  
  Solution:
  To resolve this error, you should ensure that both the customer partner name and the reference document number are provided in the relevant transaction or data entry screen. Here are the steps you can take:
  
  
  Check Input Fields: Verify that both the customer partner name and the reference document number fields are filled out correctly. Ensure there are no typos or formatting issues.
  
  
  Data Validation: If you are importing data (e.g., through a data migration tool), ensure that your data source includes these fields and that they are populated for all relevant records.
  
  
  Review Configuration: If this error occurs frequently, review the configuration settings in your SAP system to ensure that the required fields are correctly defined and that there are no additional validation rules that might be causing the issue.
  
  
  Consult Documentation: Refer to SAP documentation or help resources specific to the module you are working with (e.g., SD, MM, etc.) for any additional requirements or constraints related to customer data.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify where the data is being lost or not populated.
  
  
  User Training: Ensure that users entering data are trained on the importance of these fields and how to correctly fill them out.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process (e.g., VA01 for sales orders, VF01 for billing documents).
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that both the customer partner name and the reference document number are provided and correctly formatted, you should be able to resolve the error and proceed with your transaction.