How To Fix /SCA/CL_AMON_MSG_SPP036 - Customer location is invalid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCA/CL_AMON_MSG_SPP -

  • Message number: 036

  • Message text: Customer location is invalid

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCA/CL_AMON_MSG_SPP036 - Customer location is invalid ?

    The SAP error message /SCA/CL_AMON_MSG_SPP036 Customer location is invalid typically indicates that there is an issue with the customer location data in the system. This error can occur in various contexts, such as during the processing of sales orders, deliveries, or other customer-related transactions.

    Cause:

    1. Invalid Customer Location: The customer location specified in the transaction may not exist in the system or may not be properly configured.
    2. Data Inconsistency: There may be inconsistencies in the master data related to the customer, such as missing or incorrect address details.
    3. Configuration Issues: The configuration settings for customer master data or location data may not be set up correctly.
    4. Missing Data: Required fields for the customer location may be missing or incorrectly filled out.

    Solution:

    1. Verify Customer Master Data:

      • Check the customer master data in the SAP system to ensure that the customer location is correctly defined.
      • Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to review the customer details.
    2. Check Address Details:

      • Ensure that the address details for the customer are complete and accurate. This includes street address, city, postal code, and country.
    3. Review Configuration:

      • If you have access to configuration settings, review the settings related to customer master data and ensure that they are correctly configured.
      • Check if the customer location is assigned to the correct sales area or distribution channel.
    4. Data Consistency Check:

      • Run data consistency checks to identify any discrepancies in the customer data. This can often be done through standard SAP reports or tools.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or known issues.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit customer master data.

    By following these steps, you should be able to identify and resolve the issue related to the invalid customer location error in SAP.

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