How To Fix /SCA/CL_AMON_MSG_SPP012 - Alert &1: Status change from &2 to &3 not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/CL_AMON_MSG_SPP -

• Message number: 012

• Message text: Alert &1: Status change from &2 to &3 not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/CL_AMON_MSG_SPP012 - Alert &1: Status change from &2 to &3 not allowed ?

  The SAP error message /SCA/CL_AMON_MSG_SPP012 Alert &1: Status change from &2 to &3 not allowed typically occurs in the context of SAP Solution Manager, particularly when dealing with alerts and monitoring. This message indicates that there is an attempt to change the status of an alert or monitoring object from one state to another, which is not permitted according to the defined business logic or rules in the system.
  Cause:
  
  Business Logic Restrictions: The status change you are trying to perform is not allowed based on the predefined rules in the system. For example, you might be trying to change an alert from a "Critical" status directly to "Resolved" without going through an intermediate status.
  Configuration Issues: There may be configuration settings in the SAP Solution Manager that restrict certain status transitions.
  User Permissions: The user attempting to make the status change may not have the necessary permissions to perform that action.
  
  Solution:
  
  Check Status Transition Rules: Review the status transition rules defined in your SAP Solution Manager configuration. Ensure that the transition you are trying to make is allowed.
  Use Intermediate Status: If the transition is not allowed directly, consider changing the status to an intermediate state first, if applicable, before moving to the desired final state.
  Review User Permissions: Ensure that the user has the appropriate authorizations to change the status of the alert. You may need to consult with your SAP security team to verify and adjust permissions if necessary.
  Consult Documentation: Refer to the SAP documentation or help resources for your specific version of Solution Manager to understand the allowed status transitions and any related configuration settings.
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Solution Manager: This is a platform for managing SAP solutions, including monitoring, alerting, and incident management.
  Alert Management: Understanding how alerts are managed in SAP Solution Manager can help in troubleshooting issues related to status changes.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to alert management functions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.