How To Fix SC089 - Unable to find the selected metrics in system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SC - Program analysis tools

• Message number: 089

• Message text: Unable to find the selected metrics in system &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SC089 - Unable to find the selected metrics in system &1 ?

  The SAP error message SC089 "Unable to find the selected metrics in system &1" typically occurs in the context of SAP Solution Manager or SAP Analytics when the system is unable to retrieve or locate the specified metrics for a particular system or application. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Configuration: The metrics may not be configured correctly in the system. This could be due to missing entries in the configuration tables or incorrect settings.
  Data Collection Issues: The data collection process for the metrics may not have been executed, or there may be issues with the data collection jobs.
  System Connection Issues: There may be connectivity issues between the SAP Solution Manager and the managed system, preventing the retrieval of metrics.
  Authorization Issues: The user may not have the necessary authorizations to access the metrics data.
  Outdated or Incomplete Data: The metrics data may be outdated or incomplete, possibly due to a lack of recent data collection or system updates.
  
  Solutions:
  
  Check Configuration: Verify that the metrics are correctly configured in the SAP Solution Manager. Ensure that all necessary settings are in place and that the metrics are defined for the relevant systems.
  Run Data Collection Jobs: Ensure that the data collection jobs for the metrics are scheduled and executed successfully. You can check the job logs for any errors or issues.
  Verify System Connectivity: Check the connection settings between the SAP Solution Manager and the managed system. Ensure that the RFC connections are correctly set up and that there are no network issues.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the metrics. You may need to consult with your security team to verify user roles and permissions.
  Update Metrics Data: If the metrics data is outdated, consider running a refresh or update process to ensure that the latest data is available.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
  Documentation: Review the official SAP documentation for Solution Manager or the specific application you are working with to understand the metrics and their configuration better.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.