How To Fix SBUF014 - Access statistics reset

SAP Error Message - Details

• Message type: E = Error

• Message class: SBUF - Messages for Package SBUF

• Message number: 014

• Message text: Access statistics reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBUF014 - Access statistics reset ?

  The SAP error message SBUF014, which indicates "Access statistics reset," typically occurs in the context of SAP's buffer management system. This message is related to the reset of access statistics for the buffer, which can happen for various reasons. Below are the potential causes, solutions, and related information for this error message:
  Causes:
  
  Buffer Reset: The access statistics for the buffer may have been reset due to a system restart or a manual reset performed by an administrator.
  Configuration Changes: Changes in the buffer configuration settings can lead to the resetting of access statistics.
  System Performance Issues: If the system is experiencing performance issues, it may trigger a reset of the buffer statistics.
  Database Changes: Changes in the underlying database or data model can also lead to a reset of access statistics.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) to identify any related events or errors that occurred around the time of the reset.
  Monitor Buffer Settings: Use transaction ST02 (Tune Summary) to monitor the buffer settings and check if any configuration changes have been made recently.
  Re-evaluate Buffer Configuration: If the buffer settings have been changed, consider reverting to the previous configuration or optimizing the current settings.
  Performance Tuning: If performance issues are suspected, analyze the system performance using tools like ST03N (Workload Analysis) to identify bottlenecks and optimize performance.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on buffer management.
  
  Related Information:
  
  Buffer Management: Understanding how SAP manages buffers can help in diagnosing issues. Buffers are used to store frequently accessed data in memory to improve performance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST02 (Buffer Management), ST03N (Workload Analysis), and SM21 (System Log) for monitoring and troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for detailed information on buffer management and performance tuning.
  
  If the issue persists after following the above steps, it may be beneficial to reach out to SAP support for further assistance.