How To Fix SBF_BW016 - The HTML control on this computer is obsolete

SAP Error Message - Details

• Message type: E = Error

• Message class: SBF_BW - Messages from the BAPI Development Workbench

• Message number: 016

• Message text: The HTML control on this computer is obsolete

What causes this issue?

You are using Internet Explorer 4 or later. There is an especially
tailored control to use with these versions. The control you are using
now does not support the project management functions. There are
authorization problems with the scripts.

How to fix this error?

Reinstall the SAPgui to get the new control.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBF_BW016 - The HTML control on this computer is obsolete ?

  The SAP error message SBF_BW016 indicates that the HTML control on the computer is outdated or obsolete. This error typically arises when using SAP BusinessObjects or SAP BW (Business Warehouse) applications that rely on HTML rendering for displaying reports or dashboards.
  Cause:
  
  Outdated HTML Control: The HTML control (often referred to as the ActiveX control or the SAP GUI for HTML) installed on the user's machine is not compatible with the version of SAP software being used.
  Browser Compatibility: The web browser being used may not support the required HTML control or may have settings that prevent it from functioning correctly.
  Missing Updates: The system may not have the latest updates or patches installed, which can lead to compatibility issues.
  
  Solution:
  
  
  Update the HTML Control:
  
  Ensure that you have the latest version of the SAP GUI installed. You can download the latest version from the SAP Support Portal or your organization's software distribution platform.
  If you are using a specific HTML control, check for updates or patches that may be available.
  
  
  
  Check Browser Settings:
  
  If you are accessing SAP through a web browser, ensure that you are using a supported browser version. SAP typically recommends using specific versions of browsers like Internet Explorer, Chrome, or Firefox.
  Make sure that ActiveX controls are enabled if you are using Internet Explorer, as some SAP functionalities may rely on them.
  
  
  
  Install Required Components:
  
  If the error persists, check if there are any additional components or plugins required for your SAP application and install them.
  
  
  
  Clear Cache and Cookies:
  
  Sometimes, clearing the browser cache and cookies can resolve issues related to outdated controls.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or Knowledge Base Articles that address this specific error. SAP Notes often provide detailed instructions for resolving known issues.
  
  
  
  Contact IT Support:
  
  If you are unable to resolve the issue on your own, consider reaching out to your organization's IT support team for assistance. They may have specific procedures in place for handling SAP-related issues.
  
  
  
  Related Information:
  
  SAP Support Portal: This is the primary resource for downloading updates, patches, and accessing SAP Notes.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for your specific version of SAP BW or BusinessObjects for detailed compatibility and installation instructions.
  
  By following these steps, you should be able to resolve the SBF_BW016 error and ensure that your HTML control is up to date and functioning correctly.