How To Fix SBDV086 - Error when caching document on local computer

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDV - BDV: Business Document Viewer

• Message number: 086

• Message text: Error when caching document on local computer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBDV086 - Error when caching document on local computer ?

  The SAP error message SBDV086, which indicates an error when caching a document on the local computer, can arise due to several reasons. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Insufficient Disk Space: The local machine may not have enough disk space to cache the document.
  File Permissions: The user may not have the necessary permissions to write to the local cache directory.
  Corrupted Cache: The local cache may be corrupted, preventing new documents from being cached.
  Network Issues: If the document is being accessed over a network, connectivity issues may prevent successful caching.
  SAP GUI Configuration: Incorrect settings in the SAP GUI configuration can lead to caching issues.
  Antivirus/Firewall Interference: Security software may block the caching process.
  
  Solutions:
  
  Check Disk Space: Ensure that there is sufficient disk space on the local machine. Free up space if necessary.
  Verify Permissions: Check the permissions of the local cache directory. Ensure that the user has write access.
  Clear Cache: Clear the local cache. This can often resolve issues related to corrupted cache files. You can do this by:
  
  Closing SAP GUI.
  Navigating to the cache directory (usually found in the user profile under C:\Users\<username>\AppData\Local\SAP\SAP GUI\).
  Deleting the contents of the cache folder.
  
  
  Check Network Connection: Ensure that the network connection is stable and that there are no issues accessing the SAP server.
  Review SAP GUI Settings: Check the SAP GUI settings to ensure that caching is enabled and configured correctly.
  Disable Antivirus/Firewall Temporarily: If you suspect that security software is interfering, try temporarily disabling it to see if the issue persists. If it resolves the issue, consider adding exceptions for SAP GUI.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases updates that may address known issues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review the SAP GUI documentation for any specific configuration settings that may affect caching behavior.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.