How To Fix SBDS334 - Internal error when starting application


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SBDS - Message Class: Business Document Service

  • Message number: 334

  • Message text: Internal error when starting application

  • Show details Hide details
  • What causes this issue?

    An error occurred when the selected application was started.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SBDS334 - Internal error when starting application ?

    The SAP error message SBDS334, which indicates an "Internal error when starting application," can arise from various underlying issues. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Configuration Issues: Incorrect configuration settings in the SAP system or the application can lead to this error.
    2. Authorization Problems: The user may not have the necessary authorizations to access the application.
    3. System Bugs: There may be bugs or issues in the SAP software version being used.
    4. Database Issues: Problems with the database connection or data integrity can trigger this error.
    5. Transport Issues: If the application was recently transported, there may be inconsistencies or missing objects.
    6. Memory Issues: Insufficient memory allocation for the application or the SAP system can cause internal errors.

    Solutions:

    1. Check Configuration: Review the configuration settings for the application and ensure they are correct. This includes checking parameters in transaction codes like SPRO for application-specific settings.
    2. User Authorizations: Verify that the user has the necessary authorizations to access the application. Use transaction SU53 to analyze authorization failures.
    3. System Logs: Check the system logs (transaction SM21) and application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.
    4. Update SAP: Ensure that your SAP system is up to date with the latest patches and support packages. Check the SAP Support Portal for any known issues related to your version.
    5. Database Check: Perform a database consistency check and ensure that the database is functioning correctly. You may need to consult your database administrator for assistance.
    6. Memory Allocation: Review the memory settings for the SAP instance and adjust them if necessary. This can be done in the instance profile.
    7. Transport Consistency: If the error occurred after a transport, check the transport logs for any errors and ensure that all necessary objects were transported correctly.

    Related Information:

    • SAP Notes: Search the SAP Support Portal for specific SAP Notes related to error SBDS334. These notes may provide additional troubleshooting steps or patches.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review the official SAP documentation for the application in question to ensure that all prerequisites and configurations are met.

    If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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