How To Fix SBD_MESSAGES312 - Customer table for data entered only by the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: SBD_MESSAGES - Messages for source based DDIC

• Message number: 312

• Message text: Customer table for data entered only by the customer

What causes this issue?

System Response

Client-specific customer tables can be delivered with patterns for real
data.
In client copies, the data of client-specific tables is copied. Any
cross-client data is not copied.
In installations, updates, and language imports, the data in client-
specific tables is only imported into the system client with the client
ID "000", overwriting any existing data. Any cross-client data is not
imported.
In transports between customer systems, all data is transported. In
client-specific tables, only the data in the specified target client is
respected.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBD_MESSAGES312 - Customer table for data entered only by the customer ?

  The SAP error message SBD_MESSAGES312 typically indicates an issue related to the customer master data, specifically when data is entered only by the customer. This error can arise in various scenarios, such as during the creation or modification of customer records in the SAP system.
  Cause:
  
  Data Entry Issues: The error may occur if the data entered by the customer does not meet the required validation rules or formats defined in the SAP system.
  Missing Required Fields: Certain mandatory fields may not have been filled out correctly or are left blank.
  Authorization Issues: The user may not have the necessary permissions to modify or create customer data.
  Data Consistency: There may be inconsistencies in the data that violate business rules or data integrity constraints.
  Custom Validation Rules: If there are custom validations implemented in the system, the data entered may not comply with these rules.
  
  Solution:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the customer master data fields and confirm that they meet the required formats.
  Review Error Details: Look for additional details in the error message or logs that may provide more context about what specific data is causing the issue.
  Data Validation: Validate the data entered by the customer against the business rules and formats defined in the system.
  Authorization Check: Verify that the user has the necessary authorizations to create or modify customer records.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or BAdIs that may affect customer data entry.
  Training: Ensure that users entering customer data are adequately trained on the required fields and data formats.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.