How To Fix SBCS_ADM021 - Notifications by e-mail are already processed by &

SAP Error Message - Details

• Message type: E = Error

• Message class: SBCS_ADM - Business Communication Services: Administration

• Message number: 021

• Message text: Notifications by e-mail are already processed by &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SBCS_ADM021 - Notifications by e-mail are already processed by & ?

  The SAP error message SBCS_ADM021 indicates that notifications by e-mail have already been processed by a specific user or system component. This message typically arises in the context of the SAP Business Communication Services (BCS) or when dealing with email notifications in SAP systems.
  Cause:
  The error occurs when the system attempts to process an email notification that has already been handled. This can happen due to several reasons:
  
  Duplicate Processing: The same notification is being processed multiple times, either due to a retry mechanism or a misconfiguration.
  User Locking: The user or process that is trying to handle the notification is already in the process of doing so, leading to a conflict.
  System Configuration: There may be issues with the configuration of the email notification system, causing it to misinterpret the state of notifications.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Notification Status: Verify the status of the notifications in the system. Ensure that the notifications have not already been processed.
  Review Logs: Look at the application logs (transaction SLG1) to identify any additional details or patterns that may indicate why the notification is being processed multiple times.
  User Sessions: Ensure that there are no active sessions or processes that are currently handling the same notification. If necessary, terminate any duplicate sessions.
  Configuration Review: Review the configuration settings for the email notification system. Ensure that there are no misconfigurations that could lead to duplicate processing.
  System Restart: In some cases, restarting the relevant services or the entire SAP system may help clear any locks or states that are causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or patches that may address this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to the SBCS_ADM021 error. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (to check the status of sent emails) and SLG1 (to view application logs).
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SBCS_ADM021 error effectively.