How To Fix SBCOMS710 - Error during deactivation

SAP Error Message - Details

• Message type: E = Error

• Message class: SBCOMS - Messages for Business Communication Services

• Message number: 710

• Message text: Error during deactivation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBCOMS710 - Error during deactivation ?

  The SAP error message SBCOMS710, which indicates "Error during deactivation," typically occurs in the context of SAP Business Workflow or when dealing with the SAP Business Communication Services. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Incomplete Workflow Configuration: The workflow might not be properly configured, leading to issues during deactivation.
  Active Instances: There may be active instances of the workflow that are preventing deactivation.
  Authorization Issues: The user attempting to deactivate the workflow may not have the necessary authorizations.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the deactivation to fail.
  Dependencies: Other components or services that depend on the workflow might be active, preventing deactivation.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that all necessary components are correctly set up.
  Terminate Active Instances: If there are active instances of the workflow, consider terminating them before attempting to deactivate the workflow.
  Review Authorizations: Ensure that the user has the appropriate authorizations to perform the deactivation. You may need to consult with your SAP security team.
  Check System Logs: Look into the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any underlying issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to monitor workflow instances.
  Documentation: Review SAP documentation related to workflows and communication services for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the SBCOMS710 error and implement a suitable solution.