How To Fix SBCOMS553 - Sending of confidential mails to &1 is not allowed


SBCOMS553 - Overview

  • Message type: E = Error

  • Message class: SBCOMS - Messages for Business Communication Services

  • Message number: 553

  • Message text: Sending of confidential mails to &1 is not allowed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SBCOMS553 - Sending of confidential mails to &1 is not allowed ?
    The SAP error message SBCOMS553 indicates that the system is preventing the sending of confidential emails to a specific recipient (denoted by &1). This restriction is typically in place to protect sensitive information and ensure compliance with data protection regulations.
    
    Cause: The error can occur due to several reasons: Confidentiality Settings: The recipient's email address may be marked as confidential in the system settings, preventing the sending of sensitive information. User Authorizations: The user attempting to send the email may not have the necessary authorizations to send confidential emails. Configuration Settings: The SAP system may have been configured to restrict sending confidential emails to certain domains or addresses.
    Solution: To resolve the issue, you can take the following steps: Check Recipient Settings: Verify if the recipient's email address is marked as confidential in the system. This can usually be checked in the user master record or email settings. Review User Authorizations: Ensure that the user has the appropriate authorizations to send

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