How To Fix SBCOMS201 - The attachments entered are not printed or sent

SAP Error Message - Details

• Message type: E = Error

• Message class: SBCOMS - Messages for Business Communication Services

• Message number: 201

• Message text: The attachments entered are not printed or sent

What causes this issue?

No attachments are supported for the communication method "Print".
Attachments have, however, already been created. They are not printed,
sent, or faxed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Switch back to the original communication method if you want to send
"attachments".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBCOMS201 - The attachments entered are not printed or sent ?

  The SAP error message SBCOMS201 indicates that the attachments you have entered in a document (such as an email or a print job) are not being printed or sent. This can occur in various SAP modules, particularly in the context of document handling and communication.
  Causes:
  
  Attachment Format Issues: The format of the attachments may not be supported by the SAP system.
  Missing Configuration: The system may not be configured correctly to handle attachments for the specific transaction or document type.
  Authorization Issues: The user may not have the necessary authorizations to send or print attachments.
  Technical Errors: There may be underlying technical issues, such as problems with the spool request or the output device.
  Document Size Limitations: The size of the attachments may exceed the limits set in the SAP system.
  
  Solutions:
  
  Check Attachment Format: Ensure that the attachments are in a supported format (e.g., PDF, DOCX, etc.).
  Review Configuration: Verify the configuration settings for the output type in the relevant transaction. Ensure that the system is set up to handle attachments.
  Check Authorizations: Confirm that the user has the necessary permissions to send or print attachments. This may involve checking roles and authorizations in the SAP system.
  Examine Spool Requests: Check the spool requests for any errors or issues related to the output device. You can do this using transaction SP01.
  Monitor Document Size: Ensure that the total size of the attachments does not exceed the limits set in the system. If necessary, reduce the size of the attachments.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (for monitoring sent emails) and SP01 (for spool requests).
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They can provide insights based on the specific version and configuration of your SAP system.
  Documentation: Review the SAP documentation related to document handling and output management for more detailed guidance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message SBCOMS201.