How To Fix SB386 - Change was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: SB - Version Management Messages

• Message number: 386

• Message text: Change was reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SB386 - Change was reset ?

  The SAP error message SB386, which states "Change was reset," typically occurs in the context of the SAP Change and Transport System (CTS). This error indicates that a change request or transport request has been reset, meaning that the changes made in that request are no longer valid or have been reverted.
  Causes:
  
  Manual Reset: A user may have manually reset the change request, either intentionally or accidentally.
  Transport Issues: There may be issues with the transport process, such as conflicts or errors during the import of the transport request.
  Authorization Issues: The user may not have the necessary authorizations to make changes or to process the transport request.
  System Configuration: Misconfigurations in the transport landscape or issues with the transport directory can lead to this error.
  Version Conflicts: If multiple users are working on the same objects, version conflicts can occur, leading to resets.
  
  Solutions:
  
  Check Change Request Status: Verify the status of the change request in the Transport Organizer (SE09 or SE10). If it has been reset, you may need to re-release it or create a new request.
  Review Transport Logs: Check the transport logs for any errors or warnings that may indicate why the change was reset. This can provide insights into what went wrong.
  Recreate the Change Request: If the change request has been reset and cannot be reactivated, you may need to recreate it and reapply the changes.
  Authorization Check: Ensure that the user has the necessary authorizations to work with change requests and transports. This may involve checking roles and profiles in transaction PFCG.
  Consult with Basis Team: If the issue persists, it may be necessary to involve the Basis team to check for system-level issues or configuration problems in the transport landscape.
  Documentation and Notes: Review SAP Notes related to the error message SB386 for any specific patches or updates that may address the issue.
  
  Related Information:
  
  Transaction Codes: SE09 (Transport Organizer), SE10 (Transport Organizer - Workbench Requests), SE01 (Transport Organizer - Customizing Requests).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional context or solutions for this error.
  Transport Management System (TMS): Familiarize yourself with the TMS configuration and management, as issues in this area can lead to transport-related errors.
  
  If you continue to experience issues, consider reaching out to SAP support for further assistance.