How To Fix SB097 - Cannot display user data from a remote system

SB097 - Overview

• Message type: E = Error

• Message class: SB - Version Management Messages

• Message number: 097

• Message text: Cannot display user data from a remote system

What causes this issue?

You have chosen a user name in the version overview for a remote
system. You cannot display user data in the version overview of a
remote system.

How to fix this error?

Choose another option.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SB097 - Cannot display user data from a remote system ?

  The SAP error message SB097, which states "Cannot display user data from a remote system," typically occurs when there is an issue with accessing user data from a remote system in a distributed environment. This can happen in scenarios where SAP systems are connected via RFC (Remote Function Call) or when using Central User Administration (CUA).
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP systems, preventing data retrieval.
  Authorization Issues: The user may not have the necessary authorizations to access user data in the remote system.
  
  Configuration Issues: The remote system may not be properly configured in the SAP landscape, or the RFC destination may not be set up correctly.
  System Downtime: The remote system may be down or undergoing maintenance.
  Incorrect User ID: The user ID being queried may not exist in the remote system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems. You can use tools like