How To Fix SATCM802 - Direct check failed in &1 instances


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SATCM - Check Result Management / Transaction CheckMan

  • Message number: 802

  • Message text: Direct check failed in &1 instances

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SATCM802 - Direct check failed in &1 instances ?

    The SAP error message SATCM802, which states "Direct check failed in &1 instances," typically occurs in the context of the SAP system's transport management or during the execution of certain operations that involve instance checks. This error can arise due to various reasons, including configuration issues, system inconsistencies, or problems with the transport layer.

    Causes:

    1. Configuration Issues: There may be misconfigurations in the transport routes or in the system landscape.
    2. Instance Inconsistencies: The instances involved may not be properly configured or may be in an inconsistent state.
    3. Transport Layer Problems: Issues with the transport layer or transport directory can lead to this error.
    4. Authorization Issues: Lack of necessary authorizations for the user executing the operation can also trigger this error.
    5. System Version Mismatch: If there are discrepancies in the versions of the systems involved, it may lead to direct check failures.

    Solutions:

    1. Check Configuration: Review the transport configuration settings in the Transport Management System (TMS) to ensure that all instances are correctly defined and connected.
    2. Verify Instance Status: Ensure that all instances are up and running and that there are no inconsistencies in their configurations.
    3. Transport Directory Check: Verify the transport directory and ensure that it is accessible and correctly set up.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the operation that triggered the error.
    5. System Consistency Check: Run consistency checks on the systems involved to identify and resolve any discrepancies.
    6. Review Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
    7. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like STMS (Transport Management System) to manage transports and check configurations.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
    • Documentation: Review SAP documentation related to transport management and instance configuration for best practices and troubleshooting steps.

    By following these steps, you should be able to diagnose and resolve the SATCM802 error in your SAP environment.

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