How To Fix SATCM380 - Tool &1 denied shutdown

SAP Error Message - Details

• Message type: E = Error

• Message class: SATCM - Check Result Management / Transaction CheckMan

• Message number: 380

• Message text: Tool &1 denied shutdown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SATCM380 - Tool &1 denied shutdown ?

  The SAP error message SATCM380, which states "Tool &1 denied shutdown," typically occurs in the context of the SAP system when there is an attempt to shut down a tool or service that is currently in use or has restrictions preventing it from being shut down.
  Cause:
  
  Active Sessions: The tool or service may have active sessions or processes that are preventing it from shutting down.
  Permissions: The user attempting to shut down the tool may not have the necessary permissions or authorizations to perform the shutdown.
  Configuration Settings: There may be specific configuration settings that restrict the shutdown of the tool under certain conditions.
  Dependencies: Other components or services may depend on the tool, and shutting it down could disrupt those dependencies.
  
  Solution:
  
  Check Active Sessions: Ensure that there are no active sessions or processes using the tool. You may need to terminate these sessions before attempting to shut down the tool again.
  Review Permissions: Verify that the user has the appropriate permissions to shut down the tool. If not, you may need to adjust the user roles or consult with an administrator.
  Configuration Review: Check the configuration settings for the tool to see if there are any restrictions on shutting it down. Adjust these settings if necessary.
  Dependency Check: Investigate if there are any dependencies on the tool that need to be addressed before a shutdown can occur. Ensure that dependent services are stopped or reconfigured as needed.
  Consult Documentation: Refer to the SAP documentation or support resources for specific guidance related to the tool in question.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about why the shutdown was denied.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.