How To Fix SATCM231 - Lost ITERA connection

SAP Error Message - Details

• Message type: E = Error

• Message class: SATCM - Check Result Management / Transaction CheckMan

• Message number: 231

• Message text: Lost ITERA connection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SATCM231 - Lost ITERA connection ?

  The SAP error message SATCM231 "Lost ITERA connection" typically indicates a problem with the connection between the SAP system and the ITERA (Integrated Transport and Logistics) system. This can occur due to various reasons, including network issues, configuration problems, or service interruptions.
  Causes:
  
  Network Issues: Temporary network outages or instability can lead to lost connections.
  Configuration Errors: Incorrect settings in the SAP system or the ITERA system can prevent successful communication.
  Timeouts: If the connection takes too long to respond, it may time out and result in this error.
  Service Interruptions: The ITERA service may be down for maintenance or experiencing issues.
  Firewall or Security Settings: Firewalls or security settings may block the connection between the systems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Configuration Settings: Verify that the configuration settings for both the SAP and ITERA systems are correct. This includes checking connection parameters, ports, and authentication settings.
  Increase Timeout Settings: If timeouts are a frequent issue, consider increasing the timeout settings in the configuration.
  Monitor Service Status: Check the status of the ITERA service to ensure it is operational. If it is down, you may need to wait until it is restored.
  Firewall Rules: Review firewall settings to ensure that the necessary ports and protocols are allowed for communication between the SAP and ITERA systems.
  Consult Logs: Check the application logs in both SAP and ITERA for more detailed error messages that can provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official documentation for both SAP and ITERA for any known issues or configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support or your IT department for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the "Lost ITERA connection" error in your SAP system.