How To Fix SATCM203 - Scheduler stopped manually (CRMCHKRUN-STOPSCHED)

SAP Error Message - Details

• Message type: E = Error

• Message class: SATCM - Check Result Management / Transaction CheckMan

• Message number: 203

• Message text: Scheduler stopped manually (CRMCHKRUN-STOPSCHED)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SATCM203 - Scheduler stopped manually (CRMCHKRUN-STOPSCHED) ?

  The SAP error message SATCM203 indicates that the scheduler for the CRM (Customer Relationship Management) system has been stopped manually. This can occur for various reasons, such as maintenance activities, system performance issues, or administrative actions.
  Cause:
  
  Manual Intervention: The scheduler was stopped by an administrator or user with the necessary permissions.
  System Maintenance: Scheduled maintenance or updates may require stopping the scheduler temporarily.
  Performance Issues: If the system is experiencing performance problems, the scheduler may be stopped to alleviate load.
  Configuration Changes: Changes in configuration settings may necessitate stopping the scheduler to apply new settings.
  
  Solution:
  
  
  Restart the Scheduler:
  
  You can restart the scheduler through the SAP GUI. Navigate to the relevant transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and look for options to start the scheduler again.
  Alternatively, you can use transaction SM37 to check for job statuses and restart any relevant jobs.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide context on why the scheduler was stopped.
  Look for any related messages in the application logs that might indicate issues leading to the manual stop.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the CRM scheduler for specific guidance on handling this error.
  
  
  
  Contact Support:
  
  If the issue persists or if you are unsure about the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and CRMD_ORDER (CRM Order Management).
  User Permissions: Ensure that only authorized personnel have the ability to stop the scheduler to prevent unintentional disruptions.
  System Performance Monitoring: Regularly monitor system performance to identify potential issues before they necessitate stopping the scheduler.
  Documentation: Keep documentation of any changes made to the system that could affect the scheduler's operation.
  
  By following these steps, you should be able to address the SATCM203 error and restore normal operation to the CRM scheduler.