How To Fix SATCM146 - Granularity of exemption unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: SATCM - Check Result Management / Transaction CheckMan

• Message number: 146

• Message text: Granularity of exemption unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SATCM146 - Granularity of exemption unknown ?

  The SAP error message SATCM146 "Granularity of exemption unknown" typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where exemptions are applied to charging rules. This error indicates that the system is unable to determine the granularity level of an exemption that is being referenced in a charging scenario.
  Cause:
  
  Undefined Exemption Granularity: The exemption being referenced does not have a defined granularity level in the system. Granularity refers to the level of detail or specificity at which the exemption is applied (e.g., by product, service, customer, etc.).
  Configuration Issues: There may be a misconfiguration in the charging rules or exemption definitions that leads to the system not recognizing the granularity.
  Data Integrity Issues: There could be missing or incorrect data in the exemption configuration that prevents the system from processing it correctly.
  
  Solution:
  
  Check Exemption Configuration: Review the configuration of the exemptions in the SAP system. Ensure that each exemption has a defined granularity level that matches the requirements of the charging rules.
  Update Granularity Settings: If the granularity is not defined, update the exemption settings to include the appropriate granularity level.
  Review Charging Rules: Ensure that the charging rules that reference the exemption are correctly configured and that they align with the defined granularity of the exemption.
  Data Validation: Validate the data related to exemptions and charging rules to ensure there are no inconsistencies or missing entries.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring exemptions and granularity settings.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  Testing: After making changes, conduct thorough testing to ensure that the exemption is now recognized correctly and that the charging rules function as intended.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.