How To Fix SATCM138 - Navigation to maintenance tool not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: SATCM - Check Result Management / Transaction CheckMan

• Message number: 138

• Message text: Navigation to maintenance tool not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SATCM138 - Navigation to maintenance tool not possible ?

  The SAP error message SATCM138, which states "Navigation to maintenance tool not possible," typically occurs when there is an issue with accessing the maintenance tools or transaction codes in the SAP system. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the maintenance tool or transaction.
  System Configuration: There may be a configuration issue in the SAP system that prevents access to the maintenance tool.
  Transaction Code Not Available: The specific transaction code you are trying to access may not be available in your system or may not be properly configured.
  System Errors: There could be underlying system errors or issues with the SAP GUI that are preventing navigation.
  Network Issues: Connectivity problems between the client and the SAP server can also lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the maintenance tool. This can be done by checking the user's roles and authorizations in transaction SU53 or SUIM.
  Verify Transaction Codes: Confirm that the transaction code you are trying to access is valid and available in your SAP system. You can check this in transaction SE93.
  System Configuration: Review the system configuration settings to ensure that the maintenance tool is properly set up. This may involve checking the relevant customizing settings.
  Clear Cache: Sometimes, clearing the SAP GUI cache can resolve navigation issues. You can do this by going to the SAP GUI options and clearing the cache.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP server. You can try pinging the server or checking with your IT department.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  Documentation: Review the official SAP documentation for the maintenance tool you are trying to access, as it may provide additional insights or prerequisites for usage.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SATCM138 error in your SAP environment.