How To Fix SATCM135 - User &1 unknown (see longtext)

SAP Error Message - Details

• Message type: E = Error

• Message class: SATCM - Check Result Management / Transaction CheckMan

• Message number: 135

• Message text: User &1 unknown (see longtext)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SATCM135 - User &1 unknown (see longtext) ?

  The SAP error message SATCM135 indicates that a user specified in a transaction or process is unknown to the system. This typically occurs when the user ID does not exist in the SAP user master records or if there are issues with user authorizations.
  Cause:
  
  Non-existent User ID: The user ID entered does not exist in the SAP system.
  User Deactivation: The user may have been deactivated or locked in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Typographical Error: There may be a typo in the user ID entered.
  Client-Specific Issues: The user may exist in a different client but not in the current one.
  
  Solution:
  
  Verify User ID: Check the user ID for any typographical errors. Ensure that the correct user ID is being used.
  Check User Master Records:
  
  Use transaction code SU01 to check if the user exists.
  If the user does not exist, create a new user or correct the user ID.
  
  
  User Status: If the user exists, check if the user is active and not locked. You can do this in the SU01 transaction.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be checked using transaction SU53 after the error occurs.
  Client Check: Ensure that you are in the correct client where the user is defined. You can check the client in the SAP GUI status bar.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any underlying issues with user management or system configuration.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user management or error messages.
  Documentation: Refer to SAP Help documentation for user management and authorization concepts.
  
  By following these steps, you should be able to identify and resolve the issue related to the SATCM135 error message.