How To Fix SATCM002 - Internal error during database update

SAP Error Message - Details

• Message type: E = Error

• Message class: SATCM - Check Result Management / Transaction CheckMan

• Message number: 002

• Message text: Internal error during database update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SATCM002 - Internal error during database update ?

  The SAP error message SATCM002, which indicates an "Internal error during database update," typically arises during database operations in SAP systems. This error can be caused by various factors, including:
  Causes:
  
  Database Locking Issues: If there are locks on the database tables that the transaction is trying to update, it can lead to this error.
  Database Corruption: Corruption in the database can lead to unexpected behavior and internal errors.
  Insufficient Resources: Lack of memory or disk space can cause the database update to fail.
  Configuration Issues: Incorrect configuration settings in the SAP system or database can lead to errors during updates.
  Software Bugs: There may be bugs in the SAP application or database drivers that lead to this error.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for and release any locks that may be causing the issue.
  Review System Logs: Check the system logs (transaction SM21) and short dumps (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  Database Consistency Check: Run database consistency checks to identify and fix any corruption issues.
  Resource Monitoring: Monitor system resources (memory, CPU, disk space) to ensure that the system has adequate resources to perform database updates.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Applying patches or updates may resolve the issue.
  Restart Services: Sometimes, restarting the SAP application server or database services can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SM21 (system log), ST22 (dump analysis), and DB02 (database performance).
  SAP Notes: Regularly check for updates and patches in the SAP Support Portal, as they may contain fixes for known issues.
  Backup and Recovery: Ensure that you have a proper backup and recovery strategy in place for your database to prevent data loss in case of corruption.
  
  By following these steps, you should be able to diagnose and potentially resolve the SATCM002 error in your SAP system.