How To Fix SATC_RUN_TIME471 - Requested 'Primary Item' &1 is not known

SAP Error Message - Details

• Message type: E = Error

• Message class: SATC_RUN_TIME - Messages of the ATC runtime layer

• Message number: 471

• Message text: Requested 'Primary Item' &1 is not known

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SATC_RUN_TIME471 - Requested 'Primary Item' &1 is not known ?

  The SAP error message "SATC_RUN_TIME471 Requested 'Primary Item' &1 is not known" typically occurs in the context of the SAP Application Testing and Change Management (SATC) tool, which is used for testing and managing changes in SAP systems. This error indicates that the system is trying to access a primary item (like a transaction, program, or object) that does not exist or is not recognized in the current context.
  Causes:
  
  Incorrect Item Name: The primary item name specified in the request may be misspelled or does not exist in the system.
  Missing Configuration: The item may not be properly configured or activated in the system.
  Transport Issues: If the item was recently transported from another system, it may not have been transported correctly or may not exist in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified primary item.
  System Version Mismatch: The item may exist in a different version of the SAP system but not in the current version.
  
  Solutions:
  
  Verify Item Name: Check the spelling and ensure that the primary item name is correct. If it is a transaction code, ensure it is valid.
  Check Configuration: Ensure that the primary item is properly configured and activated in the system. This may involve checking the relevant customizing settings.
  Transport Validation: If the item was recently transported, verify that the transport request was successful and that all necessary objects were included.
  Authorization Check: Ensure that the user has the necessary authorizations to access the primary item. This may involve checking user roles and profiles.
  System Consistency: If there are multiple SAP systems (e.g., development, quality assurance, production), ensure that the item exists in the system you are currently working in.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE11 (Data Dictionary), and SE37 (Function Module) to investigate the primary item.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for the error message number in the SAP Support Portal.
  Logs and Traces: Review system logs and traces (e.g., ST22 for dumps, SM21 for system logs) for additional context around the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis or technical support team for further assistance.