How To Fix SATC_RUN_TIME174 - DSP: Some client processes did not shutdown gracefully - forcing shutdown


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SATC_RUN_TIME - Messages of the ATC runtime layer

  • Message number: 174

  • Message text: DSP: Some client processes did not shutdown gracefully - forcing shutdown

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SATC_RUN_TIME174 - DSP: Some client processes did not shutdown gracefully - forcing shutdown ?

    The SAP error message "SATC_RUN_TIME174 DSP: Some client processes did not shutdown gracefully - forcing shutdown" typically indicates that there are issues with the client processes in the SAP system that did not terminate as expected. This can happen during various operations, such as when trying to stop or restart the SAP system or during a transport operation.

    Causes:

    1. Long-Running Processes: Some client processes may be taking too long to complete their tasks, causing the system to forcefully shut them down.
    2. Deadlocks: There may be deadlocks or resource contention issues that prevent processes from shutting down properly.
    3. System Resource Issues: Insufficient system resources (CPU, memory, etc.) can lead to processes hanging or not responding.
    4. Configuration Issues: Incorrect configuration settings in the SAP system or the underlying database can lead to improper shutdown behavior.
    5. User Activity: Active user sessions or transactions that are not completed can prevent a graceful shutdown.

    Solutions:

    1. Check Active Processes: Use transaction codes like SM50 or SM66 to monitor active processes and identify any that are hanging or taking too long.
    2. Terminate Hanging Processes: If you identify any processes that are not responding, you may need to terminate them manually.
    3. Review System Logs: Check the system logs (transaction SM21) for any errors or warnings that could provide more context about the issue.
    4. Increase Timeout Settings: If long-running processes are common, consider increasing the timeout settings for client processes in the SAP configuration.
    5. System Resources: Ensure that the system has adequate resources (CPU, memory, etc.) to handle the workload. Consider scaling up if necessary.
    6. Database Health Check: Perform a health check on the database to ensure it is functioning correctly and not causing delays.
    7. Patch and Update: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known issues.

    Related Information:

    • SAP Notes: Check SAP Notes related to this error message for specific guidance or patches that may address the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation for best practices on managing client processes and system shutdown procedures.

    If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.

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