How To Fix SATC_CI_MODE_MSGS000 - Approving this exemption conflicts with rejected exemption requests

SAP Error Message - Details

• Message type: E = Error

• Message class: SATC_CI_MODE_MSGS - ATC/Code Inspector: exemption handling

• Message number: 000

• Message text: Approving this exemption conflicts with rejected exemption requests

What causes this issue?

Approving this request for an exemption would conflict with exemptions
that have already been rejected.
The rejected exemptions are more specific in scope than the exemption
request that you wish to grant. These rejected exemption requests would
therefore effectively be overruled by the exemption that you wish to
grant.

System Response

Since this exemption is more general in scope, it overshadows the
already existing exemptions. Granting the exemption would overrule the
existing rejections.

How to fix this error?

Press the display button next to the warning message in order to display
the conflicting exemptions.
Verify that you wish to overrule the existing rejected exemptions.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SATC_CI_MODE_MSGS000 - Approving this exemption conflicts with rejected exemption requests ?

  The SAP error message SATC_CI_MODE_MSGS000 indicates that there is a conflict when trying to approve an exemption request that has been rejected. This typically occurs in the context of compliance or approval workflows within SAP systems, particularly in modules related to tax compliance, procurement, or other areas where exemptions are managed.
  Cause:
  The error arises when:
  
  An exemption request is being approved, but there are one or more previously rejected exemption requests that conflict with the current approval.
  The system has rules or logic that prevent the approval of an exemption if there are conflicting requests, which may be based on business rules or compliance requirements.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Rejected Exemption Requests:
  
  Check the details of the rejected exemption requests to understand why they were rejected.
  Identify any specific criteria or conditions that may be causing the conflict.
  
  
  
  Assess the Current Exemption Request:
  
  Review the exemption request you are trying to approve to ensure it does not conflict with the rejected requests.
  Make any necessary adjustments to the current request to align it with the accepted criteria.
  
  
  
  Consult with Stakeholders:
  
  If necessary, discuss the situation with relevant stakeholders (e.g., compliance officers, tax specialists) to understand the implications of the rejected requests and the current approval.
  
  
  
  Modify or Resubmit Requests:
  
  If the rejected requests can be modified or resubmitted, consider doing so to eliminate the conflict.
  Alternatively, if the current exemption request is valid, you may need to escalate the issue to a supervisor or system administrator for further review.
  
  
  
  Check Configuration Settings:
  
  If you have access, review the configuration settings in SAP that govern exemption approvals to ensure they are set up correctly and align with your business processes.
  
  
  
  Documentation and Training:
  
  Ensure that all users involved in the exemption approval process are trained on the rules and procedures to minimize conflicts in the future.
  Document the process and any common issues to help others avoid similar problems.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have additional insights or updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing exemption requests (e.g., transaction codes for approval workflows).
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to approve exemption requests without conflicts.
  
  By following these steps, you should be able to identify the cause of the conflict and take appropriate action to resolve the error message SATC_CI_MODE_MSGS000.