How To Fix SAT013 - Server &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: SAT - Error Messages for New ATRA

• Message number: 013

• Message text: Server &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAT013 - Server &1 is not available ?

  The SAP error message SAT013, which states "Server &1 is not available," typically indicates that the specified application server is not reachable or is down. This can occur in various scenarios, such as when trying to connect to a specific instance of an SAP system or when there are network issues.
  Causes:
  
  Server Down: The specified application server may be down for maintenance or due to a crash.
  Network Issues: There may be network connectivity problems preventing access to the server.
  Incorrect Configuration: The server name or instance number may be incorrectly configured in the SAP GUI or in the connection settings.
  Load Balancer Issues: If using a load balancer, it may not be routing requests correctly to the available servers.
  Firewall Restrictions: Firewalls may be blocking access to the server.
  
  Solutions:
  
  Check Server Status: Verify if the application server is up and running. You can do this by checking the SAP Management Console (SAP MMC) or using transaction codes like SM51 to view the list of active application servers.
  Network Connectivity: Ensure that there are no network issues. You can use tools like ping or tracert to check connectivity to the server.
  Configuration Check: Review the SAP GUI connection settings to ensure that the server name and instance number are correct. You can also check the saplogon.ini file for any misconfigurations.
  Load Balancer Configuration: If applicable, check the load balancer settings to ensure it is correctly configured to route traffic to the available servers.
  Firewall Settings: Ensure that the necessary ports are open and that there are no firewall rules blocking access to the server.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Use SM51 to view active servers, SM04 to check user sessions, and SM21 to view system logs for any related errors.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it is a recurring problem.
  Documentation: Review SAP documentation for troubleshooting connectivity issues and server availability.
  
  By following these steps, you should be able to diagnose and resolve the SAT013 error effectively.