How To Fix /SAPTRX/ERRMSG017 - Tender rejected by carrier &1 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPTRX/ERRMSG -

• Message number: 017

• Message text: Tender rejected by carrier &1 on &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPTRX/ERRMSG017 - Tender rejected by carrier &1 on &2 ?

  The SAP error message /SAPTRX/ERRMSG017 Tender rejected by carrier &1 on &2 typically occurs in the context of transportation management within SAP systems, particularly when dealing with tendering processes. This error indicates that a tender (a request for transportation services) has been rejected by the specified carrier on a given date.
  Cause:
  
  
  Carrier Rejection: The carrier may have rejected the tender due to various reasons such as:
  
  Capacity issues (the carrier does not have enough capacity to fulfill the tender).
  Rate discrepancies (the rates offered may not be acceptable to the carrier).
  Service level issues (the carrier may not be able to meet the required service levels).
  Incorrect or incomplete tender information.
  
  
  
  Configuration Issues: There may be configuration issues in the SAP system related to carrier selection, tendering processes, or transportation planning.
  
  
  Data Issues: Missing or incorrect data in the tender request, such as shipment details, delivery dates, or other relevant information.
  
  
  Solution:
  
  
  Review Carrier Response: Check the carrier's response to understand the specific reason for rejection. This may involve communication with the carrier to clarify their decision.
  
  
  Adjust Tender Details: If the rejection is due to capacity or service level issues, consider adjusting the tender details, such as:
  
  Modifying the shipment dates.
  Offering different routes or service levels.
  Adjusting the rates if applicable.
  
  
  
  Check Configuration: Review the configuration settings in the SAP system related to transportation management and carrier selection. Ensure that all necessary parameters are correctly set up.
  
  
  Data Validation: Ensure that all data related to the tender is complete and accurate. This includes checking shipment details, delivery dates, and any other relevant information.
  
  
  Re-tendering: If necessary, re-tender the shipment to other carriers or the same carrier after making the required adjustments.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for transportation management, such as /SAPTRX/TENDER for managing tenders.
  Documentation: Refer to SAP documentation or help resources for detailed information on transportation management and tendering processes.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the error and successfully process the tender.