How To Fix /SAPTRX/ASC115 - Business object &1 was posted to SAP EM but not acknowledged

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPTRX/ASC -

• Message number: 115

• Message text: Business object &1 was posted to SAP EM but not acknowledged

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPTRX/ASC115 - Business object &1 was posted to SAP EM but not acknowledged ?

  The SAP error message /SAPTRX/ASC115 Business object &1 was posted to SAP EM but not acknowledged typically occurs in the context of SAP Event Management (EM) when a business object (like a shipment or order) is sent to the SAP EM system but the acknowledgment from the receiving system is not received. This can lead to inconsistencies in data processing and tracking.
  Causes:
  
  Network Issues: There may be network connectivity problems between the systems involved, preventing the acknowledgment from being sent or received.
  Configuration Issues: The configuration settings for the integration between SAP EM and the source system may not be set up correctly.
  System Performance: High system load or performance issues may delay the processing of acknowledgments.
  Error in the Receiving System: The receiving system may have encountered an error while processing the business object, leading to a failure in sending back the acknowledgment.
  Timeouts: The acknowledgment may not have been sent back within the expected time frame, leading to this error being triggered.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Configuration: Verify the configuration settings in both the sending and receiving systems. Ensure that the communication channels are correctly set up and that the necessary parameters are configured.
  Monitor System Performance: Check the performance of both systems to ensure they are not overloaded. If necessary, optimize the system performance or schedule heavy processing tasks during off-peak hours.
  Check Logs: Review the application logs in both the sending and receiving systems for any errors or warnings that might indicate why the acknowledgment was not sent or received.
  Resend the Business Object: If the acknowledgment is still not received, consider resending the business object to trigger the acknowledgment process again.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for analysis.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Documentation: Review the SAP Event Management documentation for best practices on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.