How To Fix /SAPTRX/ASC019 - Processing and communication to SAP Event Management completely aborted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPTRX/ASC -

• Message number: 019

• Message text: Processing and communication to SAP Event Management completely aborted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPTRX/ASC019 - Processing and communication to SAP Event Management completely aborted ?

  The SAP error message /SAPTRX/ASC019 Processing and communication to SAP Event Management completely aborted typically indicates that there was a failure in the communication between the SAP system and the SAP Event Management (EM) component. This can occur due to various reasons, including configuration issues, network problems, or data inconsistencies.
  Causes:
  
  Configuration Issues: Incorrect settings in the SAP Event Management configuration can lead to communication failures.
  Network Problems: Issues with the network connectivity between the SAP system and the Event Management system can cause interruptions.
  Authorization Issues: The user or system may not have the necessary authorizations to access the Event Management functionalities.
  Data Inconsistencies: Missing or incorrect data in the documents being processed can lead to failures.
  System Performance: High load on the system or performance issues can lead to timeouts and aborted processes.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for SAP Event Management to ensure they are correctly set up. This includes checking the RFC connections and settings in transaction SM59.
  Network Connectivity: Verify that there are no network issues between the SAP system and the Event Management system. You can use tools like ping or traceroute to check connectivity.
  Authorization Checks: Ensure that the user or system has the necessary authorizations to perform the required actions in Event Management.
  Data Validation: Check the data being processed for completeness and correctness. Ensure that all required fields are populated and that there are no inconsistencies.
  Monitor System Performance: Use transaction ST22 to check for dumps and SM21 for system logs to identify any performance-related issues. If necessary, consider optimizing the system or increasing resources.
  Review Logs: Check the application logs in transaction SLG1 for more detailed error messages that can provide insights into the root cause of the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review the official SAP documentation for Event Management to understand the expected configurations and processes.
  Community Forums: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.