How To Fix /SAPSMOSS/01040 - No notification has been refreshed or newly created

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSMOSS/01 -

• Message number: 040

• Message text: No notification has been refreshed or newly created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSMOSS/01040 - No notification has been refreshed or newly created ?

  The SAP error message /SAPSMOSS/01040 No notification has been refreshed or newly created typically occurs in the context of the SAP Solution Manager, particularly when dealing with the Monitoring and Alerting Infrastructure (MAI) or the Service Management functionalities. This error indicates that there are no new notifications or updates to existing notifications in the system.
  Causes:
  
  No New Alerts: There may simply be no new alerts or notifications generated in the system during the specified time frame.
  Configuration Issues: The monitoring configuration may not be set up correctly, leading to no notifications being generated.
  Data Retrieval Issues: There could be issues with data retrieval from the source systems, preventing the Solution Manager from receiving updates.
  Background Job Issues: The background jobs responsible for refreshing notifications may not be running or may have failed.
  Authorization Issues: The user may not have the necessary authorizations to view or create notifications.
  
  Solutions:
  
  Check Monitoring Configuration: Ensure that the monitoring configuration is set up correctly in the Solution Manager. Verify that the relevant systems and alerts are properly configured.
  Review Background Jobs: Check the status of background jobs related to notification processing. Ensure that they are running successfully and not encountering errors.
  Data Source Verification: Verify that the source systems are correctly connected and that data is being sent to the Solution Manager. Check for any connectivity issues.
  Check for New Alerts: If you are expecting new alerts, ensure that the monitored systems are generating them. You may need to trigger events in the monitored systems to create new notifications.
  Authorization Check: Ensure that the user has the necessary authorizations to view and create notifications. You may need to consult with your SAP security team.
  System Logs: Check the system logs for any related error messages that could provide more context on why notifications are not being generated or refreshed.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
  Documentation: Review the official SAP documentation for the Solution Manager and the Monitoring and Alerting Infrastructure for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.