How To Fix /SAPSMOSS/01017 - You are not recognized as a user in the SAPNet R/3 Frontend

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSMOSS/01 -

• Message number: 017

• Message text: You are not recognized as a user in the SAPNet R/3 Frontend

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSMOSS/01017 - You are not recognized as a user in the SAPNet R/3 Frontend ?

  The SAP error message /SAPSMOSS/01017 indicates that the user is not recognized as a valid user in the SAPNet R/3 Frontend. This error typically occurs when there are issues with user authentication or configuration in the SAP system.
  Causes:
  
  User Not Registered: The user attempting to access the SAPNet R/3 Frontend may not be registered in the system.
  Incorrect User Credentials: The user may be entering incorrect login credentials (username/password).
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Authorization Issues: The user may not have the necessary authorizations to access the SAPNet R/3 Frontend.
  Network Issues: There may be network connectivity issues preventing the user from reaching the SAP system.
  Configuration Issues: There may be misconfigurations in the SAP system or the frontend settings.
  
  Solutions:
  
  Check User Registration: Ensure that the user is properly registered in the SAP system. This can be done by checking the user master record in transaction SU01.
  Verify Credentials: Confirm that the user is entering the correct username and password. If necessary, reset the password.
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction SU01 or SU10.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the SAPNet R/3 Frontend. This can be checked in the user profile.
  Network Connectivity: Verify that there are no network issues preventing access to the SAP system. Check firewall settings and network configurations.
  Review Configuration: Check the configuration settings for the SAPNet R/3 Frontend to ensure they are correct. This may involve checking the SAP GUI settings or the connection parameters.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide additional troubleshooting steps or patches.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the SAPNet R/3 Frontend for any specific requirements or configurations that may be necessary.
  
  If the issue persists after trying the above solutions, it may be necessary to contact your SAP Basis team or SAP support for further assistance.