How To Fix /SAPSMOSS/01012 - Error while trying to connect to SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSMOSS/01 -

• Message number: 012

• Message text: Error while trying to connect to SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSMOSS/01012 - Error while trying to connect to SAP ?

  The SAP error message /SAPSMOSS/01012 typically indicates that there is an issue with the connection to the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the client and the SAP server.
  Incorrect Configuration: The connection parameters (such as the application server, instance number, or system ID) may be incorrectly configured.
  SAP System Down: The SAP system you are trying to connect to may be down or not responding.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the SAP server.
  User Authorization: The user may not have the necessary authorizations to connect to the SAP system.
  SAP Router Issues: If you are using an SAP router, there may be issues with the router configuration.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that you can ping the SAP server from your client machine.
  Use tools like tracert or telnet to check the path and port connectivity.
  
  
  
  Verify Connection Parameters:
  
  Double-check the connection settings in your SAP GUI or other client tools. Ensure that the application server, instance number, and system ID are correct.
  
  
  
  Check SAP System Status:
  
  Verify that the SAP system is up and running. You can check this through the SAP Management Console (SAP MMC) or by contacting your system administrator.
  
  
  
  Review Firewall Settings:
  
  Ensure that the necessary ports for SAP communication (e.g., 3200 for SAP GUI) are open in the firewall settings.
  
  
  
  User Authorization:
  
  Confirm that the user account you are using has the necessary permissions to access the SAP system.
  
  
  
  SAP Router Configuration:
  
  If you are using an SAP router, check the router configuration and ensure that it is set up correctly.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific environment.
  Logs and Traces: Check the logs and traces in the SAP system for any additional error messages that may provide more context about the connection issue.
  Documentation: Refer to the official SAP documentation for your specific version of SAP, as there may be version-specific considerations.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the /SAPSMOSS/01012 error.