How To Fix /SAPSMOSS/01008 - Notification has not yet been sent to SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSMOSS/01 -

• Message number: 008

• Message text: Notification has not yet been sent to SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSMOSS/01008 - Notification has not yet been sent to SAP ?

  The SAP error message /SAPSMOSS/01008 Notification has not yet been sent to SAP typically indicates that there is an issue with the notification process in the SAP system, particularly related to the SAP Support Message System (SMS). This error can occur when a notification or message intended for SAP has not been successfully sent, which can hinder the support process.
  Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the SAP support infrastructure.
  Configuration Issues: The system may not be properly configured to send notifications to SAP.
  Authorization Problems: The user or system may lack the necessary authorizations to send notifications.
  System Errors: There could be underlying system errors or issues with the SAP Note Assistant or the message processing framework.
  Queue Issues: The message might be stuck in a queue or not processed due to system load or other issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your SAP system can connect to the SAP support servers. You can test this by trying to access SAP support websites or using network diagnostic tools.
  Review Configuration Settings: Verify the configuration settings for the SAP Support Message System. This includes checking transaction codes like SNOTE and OSS1 to ensure they are set up correctly.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to send notifications. You may need to consult with your SAP security team.
  Monitor Background Jobs: Check if there are any background jobs related to message processing that are failing or stuck. You can use transaction SM37 to monitor job statuses.
  Review System Logs: Look at the system logs (transaction SM21) for any errors or warnings that might provide more context about the issue.
  Retry Sending the Notification: If the issue was temporary, you might be able to retry sending the notification manually.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant logs or details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNOTE (SAP Note Assistant), OSS1 (SAP Support Message System), and SM21 (System Log).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or workarounds.
  Documentation: Review SAP documentation regarding the Support Message System for more detailed information on configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SAPSMOSS/01008 error message.