How To Fix /SAPSLL/PLUGINR3851 - Transfers between customs IDs &1 and &2 not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 851

• Message text: Transfers between customs IDs &1 and &2 not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3851 - Transfers between customs IDs &1 and &2 not supported ?

  The SAP error message /SAPSLL/PLUGINR3851 Transfers between customs IDs &1 and &2 not supported typically occurs in the context of SAP Global Trade Services (GTS) or SAP Logistics, particularly when dealing with customs management and compliance processes. This error indicates that there is an attempt to transfer goods or data between two customs IDs that are not compatible or not allowed for the specific operation being performed.
  Cause:
  
  
  Incompatible Customs IDs: The error usually arises when the system detects that the customs IDs involved in the transaction do not support the transfer operation. This could be due to various reasons, such as:
  
  The customs IDs are from different countries or regions that do not have a valid trade agreement.
  The customs IDs are configured in a way that prohibits transfers between them.
  The transaction type or document type does not allow for transfers between the specified customs IDs.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict transfers between certain customs IDs.
  
  
  Data Entry Errors: Incorrect data entry or selection of customs IDs during the transaction process can also lead to this error.
  
  
  Solution:
  
  
  Verify Customs IDs: Check the customs IDs involved in the transaction. Ensure that they are correct and that they are intended for the operation you are trying to perform.
  
  
  Check Configuration: Review the configuration settings in the SAP system related to customs management. This may involve:
  
  Checking the settings in the SAP GTS or SAP Logistics module.
  Ensuring that the customs IDs are properly defined and that the necessary trade agreements are in place.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on customs ID transfers. This may provide insights into any restrictions or requirements.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide assistance based on your specific system configuration and business processes.
  
  
  Testing: If changes are made to the configuration or customs IDs, conduct tests to ensure that the error does not occur again.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to customs management in SAP, such as /SAPSLL/ transaction codes for GTS.
  User Roles and Authorizations: Ensure that the user performing the transaction has the necessary roles and authorizations to execute transfers between customs IDs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.