How To Fix /SAPSLL/PLUGINR3825 - Delivery &1 is not in safekeeping

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 825

• Message text: Delivery &1 is not in safekeeping

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3825 - Delivery &1 is not in safekeeping ?

  The SAP error message /SAPSLL/PLUGINR3825 Delivery &1 is not in safekeeping typically occurs in the context of SAP Global Trade Services (GTS) or SAP Logistics, particularly when dealing with the management of deliveries and their associated documentation.
  Cause:
  This error indicates that the specified delivery (denoted by &1) is not found in the safekeeping system. Safekeeping in SAP refers to the process of storing and managing documents or data related to deliveries, which may be required for compliance, auditing, or tracking purposes. The error can arise due to several reasons, including:
  
  Delivery Not Created: The delivery might not have been created or saved properly in the system.
  Data Inconsistency: There may be inconsistencies in the data between the delivery and the safekeeping records.
  Incorrect Configuration: The configuration settings for safekeeping in SAP GTS or the relevant module may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the safekeeping records.
  System Errors: There could be temporary system issues or bugs affecting the retrieval of the delivery information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Delivery Creation: Check if the delivery with the specified number has been created and is available in the system. You can do this by navigating to the relevant transaction (e.g., VL03N for displaying deliveries) and entering the delivery number.
  
  
  Check Safekeeping Configuration: Review the configuration settings for safekeeping in SAP GTS or the relevant module. Ensure that the settings are correctly defined and that the system is set up to manage deliveries appropriately.
  
  
  Data Consistency Check: Perform a consistency check between the delivery and the safekeeping records. This may involve checking for any missing or incorrect entries in the database.
  
  
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the safekeeping records. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the delivery number and any relevant logs.
  
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP documentation for Global Trade Services to understand the safekeeping process and its configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Delivery), SLG1 (Application Log), and others that may help in troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.