How To Fix /SAPSLL/PLUGINR3612 - Provider of Information is incorrect for one or more entries

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 612

• Message text: Provider of Information is incorrect for one or more entries

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3612 - Provider of Information is incorrect for one or more entries ?

  The SAP error message /SAPSLL/PLUGINR3612 Provider of Information is incorrect for one or more entries typically occurs in the context of SAP Global Trade Services (GTS) or SAP Logistics. This error indicates that there is an issue with the data related to the provider of information for certain entries, which could be related to customs, compliance, or trade processes.
  Causes:
  
  Incorrect Data Entry: The provider of information (e.g., supplier, customer, or other business partner) may have been entered incorrectly in the system.
  Missing Master Data: The relevant master data for the provider of information may be missing or incomplete.
  Configuration Issues: There may be configuration issues in the GTS or logistics settings that affect how providers of information are defined or processed.
  Inconsistent Data: There may be inconsistencies between the data in the GTS and the data in the ERP system.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the provider of information.
  
  Solutions:
  
  Check Master Data: Verify that the master data for the provider of information is complete and accurate. This includes checking the business partner details, addresses, and any relevant classifications.
  Review Configuration: Ensure that the configuration settings in GTS and the relevant logistics modules are correctly set up. This may involve checking the customizing settings for trade compliance and customs management.
  Data Consistency Check: Perform a consistency check between the GTS and the ERP system to identify any discrepancies in the data.
  Correct Entries: If specific entries are identified as incorrect, update them with the correct provider of information.
  Authorization Review: Ensure that the user has the necessary authorizations to access and modify the relevant data.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as /SAPSLL/PLG for GTS-related processes or BP for business partner maintenance to check and update the relevant data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for GTS and logistics processes to understand how providers of information are defined and managed.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP GTS for further assistance.