How To Fix /SAPSLL/PLUGINR3302 - No billing documents exist for the selection criteria


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPSLL/PLUGINR3 -

  • Message number: 302

  • Message text: No billing documents exist for the selection criteria

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  • What is the cause and solution for SAP error message /SAPSLL/PLUGINR3302 - No billing documents exist for the selection criteria ?

    The SAP error message /SAPSLL/PLUGINR3302 No billing documents exist for the selection criteria typically occurs in the context of the SAP Global Trade Services (GTS) or SAP Logistics, particularly when trying to process or retrieve billing documents based on certain selection criteria. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Selection Criteria: The criteria you are using to search for billing documents may not match any existing records. This could be due to incorrect date ranges, document types, or other filters.

    2. No Billing Documents Created: There may simply be no billing documents created in the system that meet the specified criteria.

    3. Data Synchronization Issues: If the billing documents are created in another system (like an ERP system) and not yet synchronized with GTS, they may not be available for selection.

    4. Authorization Issues: The user may not have the necessary authorizations to view the billing documents.

    5. System Configuration: There may be configuration issues in the SAP GTS or related modules that prevent the retrieval of billing documents.

    Solutions:

    1. Review Selection Criteria: Double-check the selection criteria you are using. Ensure that the date ranges, document types, and other filters are set correctly.

    2. Check for Existing Billing Documents: Use transaction codes like VF03 (Display Billing Document) in the ERP system to verify if there are any billing documents that meet your criteria.

    3. Data Synchronization: If you suspect that the issue is due to data not being synchronized, check the integration settings between your ERP and GTS systems. Ensure that the necessary data transfer jobs are running correctly.

    4. Authorization Check: Verify that the user has the necessary authorizations to access billing documents. This can be done by checking the user roles and authorizations in the SAP system.

    5. Consult Configuration: If the issue persists, consult with your SAP Basis or GTS configuration team to ensure that the system is set up correctly to handle billing documents.

    6. Check Logs: Look into the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP GTS documentation for information on billing document processing and any prerequisites that need to be met.
    • Community Forums: Consider searching or posting on SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem persists, it may be necessary to engage SAP support for further assistance.

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