How To Fix /SAPSLL/PLUGINR3213 - Documents for RIMA not transferred: see log in GTS

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 213

• Message text: Documents for RIMA not transferred: see log in GTS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3213 - Documents for RIMA not transferred: see log in GTS ?

  The SAP error message /SAPSLL/PLUGINR3213 Documents for RIMA not transferred: see log in GTS typically occurs in the context of SAP Global Trade Services (GTS) when there is an issue with the transfer of documents related to Risk Management (RIMA). This error indicates that certain documents that should have been transferred to GTS for processing were not successfully sent.
  Causes:
  
  Configuration Issues: There may be misconfigurations in the integration settings between SAP ERP and GTS.
  Data Issues: The documents being transferred may have missing or incorrect data that prevents successful transfer.
  System Errors: Temporary system issues or downtime in either the ERP or GTS system can lead to transfer failures.
  Authorization Problems: The user or process attempting to transfer the documents may lack the necessary authorizations.
  Network Issues: Connectivity problems between the systems can also cause transfer failures.
  
  Solutions:
  
  Check Logs: The first step is to check the logs in GTS for more detailed error messages. This can provide insights into what specifically went wrong during the transfer.
  Review Configuration: Ensure that the configuration settings for the integration between SAP ERP and GTS are correct. This includes checking the RFC connections and any relevant settings in both systems.
  Validate Data: Review the documents that are failing to transfer for any missing or incorrect data. Ensure that all required fields are populated correctly.
  Check Authorizations: Verify that the user or process has the necessary authorizations to perform the transfer.
  Retry Transfer: If the issue was due to a temporary system or network error, retrying the transfer may resolve the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches.
  GTS Documentation: Review the official SAP GTS documentation for best practices on document transfer and integration with ERP systems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.