How To Fix /SAPSLL/PLUGINR3210 - Both services were selected - see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 210

• Message text: Both services were selected - see long text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3210 - Both services were selected - see long text ?

  The SAP error message /SAPSLL/PLUGINR3210 typically occurs in the context of SAP Global Trade Services (GTS) or SAP Logistics, particularly when dealing with the configuration of services related to customs or trade compliance. The message indicates that both services have been selected, which may lead to a conflict or ambiguity in processing.
  Cause:
  The error is usually caused by the selection of multiple services that are not compatible with each other or that cannot be processed simultaneously. This can happen in scenarios where:
  
  Multiple Service Selections: The user has selected more than one service that cannot be executed together.
  Configuration Issues: There may be a misconfiguration in the settings related to the services in question.
  Business Logic Conflicts: The business logic defined in the system may not allow for the simultaneous execution of the selected services.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Service Selections: Check the services that have been selected in the transaction or process you are executing. Ensure that only one compatible service is selected at a time.
  
  
  Consult Long Text: The error message often has a long text that provides additional context or specific details about the conflict. Review this long text for more insights.
  
  
  Configuration Check: Verify the configuration settings in the SAP system related to the services. Ensure that they are set up correctly and that there are no conflicting settings.
  
  
  Documentation and Notes: Check SAP Notes and documentation related to the specific services you are using. There may be known issues or additional guidance provided by SAP.
  
  
  Testing: If possible, test the process with different combinations of service selections to identify which combinations lead to the error.
  
  
  Consult with SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration and usage.
  
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP GTS documentation for information on service configurations and best practices.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or configuring the services involved.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.