How To Fix /SAPSLL/PLUGINR3189 - &1 Material Names from Customer View were not transferred successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 189

• Message text: &1 Material Names from Customer View were not transferred successfully

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3189 - &1 Material Names from Customer View were not transferred successfully ?

  The SAP error message /SAPSLL/PLUGINR3189 indicates that there was an issue with transferring material names from the customer view in the SAP system. This error typically occurs in the context of SAP Global Trade Services (GTS) or when dealing with material master data in the SAP Supply Chain Management (SCM) module.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies or missing data in the material master records that prevent successful transfer.
  Configuration Issues: Incorrect configuration settings in the SAP GTS or SCM modules can lead to problems in data transfer.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the material data.
  Technical Issues: There could be underlying technical issues, such as problems with the database or network connectivity.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Material Master Data:
  
  Verify that the material master records are complete and consistent. Ensure that all required fields are filled out correctly.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in SAP GTS or SCM to ensure that they are set up correctly for material data transfer.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the transfer. You may need to consult with your SAP security team to verify this.
  
  
  
  Analyze Logs:
  
  Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  
  Test Data Transfer:
  
  If possible, perform a test transfer with a small set of data to see if the issue persists. This can help isolate the problem.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM02 (Change Material), and SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to material master data management and GTS for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.