How To Fix /SAPSLL/PLUGINR3031 - SAP GTS: Item &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 031

• Message text: SAP GTS: Item &1 is blocked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3031 - SAP GTS: Item &1 is blocked ?

  The SAP error message /SAPSLL/PLUGINR3031 indicates that an item in the SAP Global Trade Services (GTS) system is blocked. This can occur for various reasons, and understanding the cause is essential for resolving the issue.
  Cause:
  
  
  Blocking Reasons: The item may be blocked due to various reasons such as:
  
  Compliance issues (e.g., restricted party screening).
  Missing or incomplete documentation.
  Manual blocking by a user or system administrator.
  Issues related to customs or trade compliance.
  
  
  
  Configuration Issues: There may be configuration settings in GTS that lead to items being blocked automatically based on certain criteria.
  
  
  Data Issues: Incomplete or incorrect data related to the item, such as missing master data or incorrect classification, can also lead to blocking.
  
  
  Solution:
  
  
  Check Blocking Reasons: 
  
  Navigate to the relevant transaction in GTS to check the status of the item. Look for any specific blocking reasons provided in the system.
  Review the compliance checks that may have been triggered for the item.
  
  
  
  Review Documentation: Ensure that all necessary documentation is complete and accurate. This may include:
  
  Import/export licenses.
  Certificates of origin.
  Any other required compliance documents.
  
  
  
  Unblock the Item: If the blocking reason has been resolved, you may need to manually unblock the item. This can typically be done through the GTS interface or by using specific transactions designed for this purpose.
  
  
  Consult with Compliance Team: If the item is blocked due to compliance issues, consult with your compliance or legal team to ensure that all regulations are being met.
  
  
  Check Configuration: If the blocking seems to be a recurring issue, review the GTS configuration settings to ensure they align with your business processes and compliance requirements.
  
  
  Data Validation: Validate the master data and classification of the item to ensure that it meets all necessary criteria for processing.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Documentation: Refer to the SAP GTS documentation for detailed information on compliance checks and item processing.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details about the item in question.
  
  By following these steps, you should be able to identify the cause of the blocking and take appropriate action to resolve the issue.