How To Fix /SAPSLL/CORE_CLSMD235 - Tariff numbers could not be received from the data provider

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CORE_CLSMD -

• Message number: 235

• Message text: Tariff numbers could not be received from the data provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CORE_CLSMD235 - Tariff numbers could not be received from the data provider ?

  The SAP error message /SAPSLL/CORE_CLSMD235 indicates that the system was unable to retrieve tariff numbers from the data provider. This error typically occurs in the context of SAP Global Trade Services (GTS) or when dealing with customs and trade compliance processes.
  Causes:
  
  Data Provider Issues: The data provider (which could be an external service or an internal database) may be down or not responding.
  Configuration Errors: There may be misconfigurations in the settings related to the data provider or the connection parameters.
  Network Issues: Connectivity problems between the SAP system and the data provider can lead to this error.
  Authorization Issues: The user or system may not have the necessary permissions to access the tariff data.
  Data Provider Changes: If the data provider has changed its API or data structure, the SAP system may not be able to interpret the data correctly.
  
  Solutions:
  
  Check Data Provider Status: Verify if the data provider is operational. If it is an external service, check their status page or contact their support.
  Review Configuration: Go through the configuration settings in SAP GTS or the relevant module to ensure that the data provider is set up correctly.
  Test Connectivity: Use tools like ping or telnet to check if the SAP system can reach the data provider. Ensure that firewalls or network settings are not blocking the connection.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to access the tariff data.
  Review Logs: Check the application logs in SAP for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the data provider for further assistance.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for GTS or the specific module you are working with to understand the expected configuration and data flow.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error related to tariff numbers not being received from the data provider.