How To Fix /SAPSLL/CORE_CLSMD222 - Contact data provider as commodity code response contains invalid data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CORE_CLSMD -

• Message number: 222

• Message text: Contact data provider as commodity code response contains invalid data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CORE_CLSMD222 - Contact data provider as commodity code response contains invalid data ?

  The SAP error message /SAPSLL/CORE_CLSMD222 indicates that there is an issue with the contact data provider related to commodity codes. This error typically arises in the context of SAP Global Trade Services (GTS) or SAP S/4HANA when dealing with trade compliance, customs, or logistics processes.
  Cause:
  The error message suggests that the response received from the contact data provider contains invalid data. This could be due to several reasons, including:
  
  Incorrect Commodity Code: The commodity code being used may not be valid or recognized by the system.
  Data Format Issues: The data returned from the provider may not conform to the expected format, leading to parsing errors.
  Provider Configuration: There may be issues with the configuration of the contact data provider, such as incorrect settings or missing parameters.
  Network Issues: Temporary network issues could lead to incomplete or corrupted data being received from the provider.
  Provider Changes: The external provider may have changed their API or data structure, leading to incompatibility with the current SAP configuration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Commodity Code: Verify that the commodity code being used is correct and valid. Cross-reference it with the relevant databases or documentation.
  Review Provider Configuration: Ensure that the configuration settings for the contact data provider are correct. This includes checking API endpoints, authentication details, and any required parameters.
  Validate Data Format: If possible, log the response from the provider and check if the data format matches the expected structure. Look for any discrepancies or unexpected values.
  Test Connectivity: Ensure that there are no network issues affecting the connection to the provider. You can perform a connectivity test or check logs for any errors.
  Contact Provider Support: If the issue persists, reach out to the support team of the contact data provider to inquire about any recent changes or issues on their end.
  SAP Notes and Documentation: Check SAP Notes and documentation for any known issues or patches related to this error message. SAP may have released updates or fixes that address this problem.
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP documentation for Global Trade Services for more details on configuring and troubleshooting contact data providers.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.