How To Fix /SAPSLL/CON_LMGM021 - Reference document number &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CON_LMGM -

• Message number: 021

• Message text: Reference document number &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CON_LMGM021 - Reference document number &1 does not exist ?

  The SAP error message /SAPSLL/CON_LMGM021 Reference document number &1 does not exist typically occurs in the context of SAP Global Trade Services (GTS) or SAP Logistics. This error indicates that the system is unable to find a reference document (such as a purchase order, sales order, or delivery) that is expected to be associated with a particular transaction.
  Causes:
  
  Document Deletion: The reference document may have been deleted or archived, making it unavailable for the current transaction.
  Incorrect Document Number: The document number provided may be incorrect or mistyped.
  Data Synchronization Issues: There may be issues with data synchronization between different SAP systems (e.g., between SAP ERP and SAP GTS).
  Configuration Issues: There may be configuration issues in the system that prevent the reference document from being recognized.
  Authorization Issues: The user may not have the necessary authorizations to access the reference document.
  
  Solutions:
  
  Verify Document Number: Check the document number provided in the error message to ensure it is correct. Look for any typos or formatting issues.
  Check Document Existence: Use transaction codes like ME23N (for purchase orders) or VA03 (for sales orders) to verify if the document exists in the system.
  Review Deletion/Archiving: If the document has been deleted or archived, you may need to restore it or create a new document as needed.
  Data Synchronization: If you suspect data synchronization issues, check the integration settings between SAP ERP and GTS. Ensure that the necessary data has been transferred correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the reference document. Consult with your SAP security team if needed.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for checking documents (e.g., ME23N, VA03, VL03N).
  SAP GTS Documentation: Review the SAP GTS documentation for more information on how reference documents are handled within the system.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.