How To Fix /SAPSLL/CON_CORE020 - Blocked document cannot be found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/CON_CORE -

• Message number: 020

• Message text: Blocked document cannot be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/CON_CORE020 - Blocked document cannot be found ?

  The SAP error message /SAPSLL/CON_CORE020 Blocked document cannot be found typically occurs in the context of SAP Global Trade Services (GTS) or SAP Logistics, particularly when dealing with blocked documents in the context of compliance checks, customs, or trade processes.
  Cause:
  
  
  Document Not Found: The error indicates that the system is unable to locate a document that is supposed to be blocked. This could be due to:
  
  The document was deleted or archived.
  The document ID provided is incorrect or does not exist in the system.
  The document was never created or was not properly saved.
  
  
  
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data synchronization between different SAP modules.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the document.
  
  
  Solution:
  
  
  Verify Document ID: Check the document ID you are trying to access. Ensure that it is correct and exists in the system.
  
  
  Check Document Status: Use transaction codes like SLG1 (Application Log) to check for any logs related to the document. This can provide insights into what might have happened to the document.
  
  
  Data Consistency Check: Run consistency checks in the relevant modules to ensure that all data is correctly synchronized. This may involve checking the database for orphaned records or inconsistencies.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team to verify this.
  
  
  Recreate the Document: If the document was deleted or never created, you may need to recreate it based on the business process requirements.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, document IDs, and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 for logs, SLL1 for GTS-related transactions, and others that may be pertinent to your specific SAP environment.
  SAP GTS Documentation: Review the SAP GTS documentation for insights into how documents are managed and the compliance processes involved.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /SAPSLL/CON_CORE020 Blocked document cannot be found.